Revised: March 22, 2021
WonderMed is the contracted administrator to certain health care providers (the “Service Providers”), and, among other things, operates the App on behalf of the Service Providers. The App enables the Service Providers to offer online telehealth services that, when clinically appropriate, allows patients to receive health care services from the Service Providers, including, among other things, a prescription for ketamine lozenges from the Service Providers.
- Information We Collect
We collect information that personally identifies you, including, but not limited to, your name, phone number, e-mail, mailing address, date of birth, credit or debit card number for payment purposes, and other personally identifiable information that you choose to provide us with (“Personal Information”). We may also collect your medical information. We collect this information directly from you when you create an account or interact with us and through the App.
Usage Data and App Activity
We automatically collect information regarding the actions you take on the App (“Usage Data”). For example, each time you use the App we automatically collect the type of Web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view, and the time and duration of your visits to the App. We use this information to help us understand how people use the App, and to enhance the services we offer.
Cookies and Anonymous Identifiers
We use Google Analytics on the App to collect Usage Data, to analyze how users use the App, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
- How We Use Your Personal Information
- How We Share Your Personal Information
We may share your Personal Information with businesses and service providers in connection with providing our services. We may establish a business relationship with other businesses whom we believe trustworthy, including, but not limited to, the Service Providers. For example, we may contract with Service Providers to provide services, such as hosting and maintenance, data storage and management, analytics, customer service, and marketing and promotions.We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information other than as specified by us. In addition, we may establish a business relationship with third party businesses and provide the Personal Information necessary for them to provide their services.
- Other Transfers
- Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
- Your California Privacy Rights
Third-party Marketing and Selling. We do not provide your information to third parties for their direct marketing purposes.
Do Not Track. We may collect information about your usage and activity through cookies. Some web browsers or smartphones have the ability to set “Do Not Track” requests to block user activity from being tracked across web pages or devices. Our website does not recognize “Do Not Track” browser signals.
- Restriction of Your Personal Information
Where you are given the option to share your Personal Information with us, you can always choose not to do so. If you object to the processing of your Personal Information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. This could mean that we may not be able to perform the actions necessary to achieve the purposes as set out in the section “How do we use your Personal Information?” above or that you are unable to make use of the services and products offered by us.
- Be Careful When You Share Information with Others
Please be aware that whenever you share information on any public area of the App, that information may be accessed by others.In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
We maintain reasonable physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the App, we cannot and do not guarantee the security of any information you transmit on or through the App, and you do so at your own risk.
- Children’s Privacy
The App is intended for users who are 18 years old or older. We do not knowingly collect Personal Information directly from children under the age of 18. If we become aware that we have inadvertently received Personal Information from a child under the age of 18, we will delete such information from our records. If you believe we may have collected information from a child under 18, please contact us at: firstname.lastname@example.org
- Retention and Destruction
To the extent permitted by applicable law, we will retain your Personal Information only for as long as we believe it is necessary to fulfill the purposes for which it was collected, including for the purpose of meeting any legal, accounting, or other reporting requirements or obligations. After such time, we will destroy your Personal Information in accordance with state and federal laws.